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Frame Platform (console.nutanix.com) ? Operational
90 days ago
99.94 % uptime
Today
C3 (c3.dizzion.com) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
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Major Outage
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Major outage
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Scheduled Maintenance
C3-SaaS Upgrade 03-03-24 Mar 3, 2024 18:00 - Mar 4, 2024 00:00 PST
Dizzion | C3-SaaS Upgrade Notice

The Dizzion Product Team is thrilled to announce the upcoming upgrade from our current C3 platform to our new and improved version, C3-SaaS. C3-SaaS features a modern, updated user interface designed to streamline the user experience, making it both simpler and more intuitive to navigate.

What to Expect:

The upgrade from the current C3 platform to the new C3-SaaS platform will occur on:

Start: March 3, 2024, at 06:00 PM PST / March 4, 2024, at 02:00 AM UTC
End: March 4, 2024, at 12:00 AM PST / March 4, 2024, at 08:00 AM UTC

C3 application service disruptions are expected during the 6-hour maintenance window, with up to 3 hours of affected services. DaaS services or desktop availability should not be impacted during this time.

Customers may contact Dizzion Support by emailing support@dizzion.com or calling the General Support line at +1 888-225-2974 opt. 2 for any questions or concerns during the maintenance window.

To stay informed about the latest updates for the C3-SaaS platform, we invite our customers to subscribe to our platform notifications by visiting https://status.dizzion.com and clicking the "Subscribe to Updates" button in the upper right corner of the page.

Once the maintenance window is complete, users launching https://c3.dizzion.com will be automatically directed to the upgraded C3-SaaS platform. From there, they can authenticate with their existing C3 credentials.

Feature Enhancements:

In addition to the modern, updated interface, the Dizzion Product Team has re-introduced service request capabilities within the C3-SaaS platform. This means that users will no longer be required to exit C3 to create, view, or update support cases and can do so directly within the C3-SaaS interface. Users will still be able to access the Support Center to manage cases and view knowledge base articles by clicking the Documentation & KBs URL under the “Get Support” tab in the C3-SaaS header menu.

Further enhancements, including price quote configuration and additional self-service capabilities are in development, stay tuned for additional updates to the platform.

If you have any questions regarding this announcement, please feel free to contact Dizzion Support as mentioned above.

Best regards,

The Friendly Team at Dizzion

Posted on Feb 16, 2024 - 10:31 PST
Past Incidents
Feb 22, 2024

No incidents reported today.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.

Feb 11, 2024

No incidents reported.

Feb 10, 2024

No incidents reported.

Feb 9, 2024

No incidents reported.

Feb 8, 2024

No incidents reported.