All Systems Operational

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Refer to this page for the current and historical status of Dizzion services. Incidents tracked on this page include any issues that significantly affect your ability to access and use our services. For proactive alerts, subscribe to updates by clicking the subscribe button above.

Uptime over the past 90 days. View historical uptime.
C3 (c3.dizzion.com) Operational
90 days ago
100.0 % uptime
Today
Frame Platform Operational
90 days ago
99.99 % uptime
Today
Frame Platform (deu.difr.com) Operational
90 days ago
100.0 % uptime
Today
Frame Platform (use.difr.com) Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 14, 2026

No incidents reported today.

Mar 13, 2026
Intermittent issues with logging into the Frame console - USE
Resolved - Dizzion has identified the root cause of the intermittent login issue and is currently testing a hotfix release. The temporary workaround of disabling Custom Login Banners will remain in place until the hotfix is deployed. Dizzion anticipates deploying the hotfix early next week and will publish release notes referencing FRAME-1781 once the hotfix is available.

Dizzion is also investigating an issue where a pop-up error may intermittently appear when a user switches from one Launchpad to another. This message does not prevent users from switching Launchpads or launching a session. Once the root cause is identified, Dizzion will address the issue in an upcoming hotfix release. Release notes referencing FRAME-1782 will be published when the fix is ready for deployment.
Mar 13, 12:28 PDT
Update - Dizzion has identified an issue where a pop-up error may appear when switching between Launchpads. The Launchpad itself switches successfully, but a pop-up message is presented to the end user. Engineering is currently investigating this issue.
Mar 13, 06:56 PDT
Identified - Dizzion has identified an intermittent login issue affecting customers with the Custom Login Banner feature enabled. Our teams are currently working to restore full access to the use.difr.com portal.

As a temporary workaround, Custom Login Banners have been disabled. We will automatically reinstate all banners once a permanent fix is deployed. We appreciate your patience as we resolve this.
Mar 13, 06:03 PDT
Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026
Planned Maintenance – Database Services (USE)
Completed - The scheduled maintenance has been completed.
Mar 7, 15:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 13:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Mar 7, 13:00 PST
Scheduled - We will be performing scheduled maintenance on our database infrastructure in the USE region during this window. As part of ongoing upgrades and configuration updates, brief service interruptions may occur while database services are restarted.
We expect any downtime to be very short (less than 5 seconds per database) and will work to complete the maintenance as quickly as possible. Thank you for your understanding.
Mar 4, 03:04 PST
Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026
C3-SaaS Platform Release 26-02-28
Completed - The scheduled maintenance has been completed.
Mar 1, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 22:00 PST
Scheduled - Our next C3-SaaS Platform release is scheduled for Saturday, February 28th, 2026 at approximately 10:00PM PST (Sunday, March 1st, 2026, 06:00AM UTC). C3 application service disruptions are expected during the 2-hour release maintenance window, with up to 30 minutes of affected services. DaaS services or desktop availability will not be impacted during this time.

Customers may contact Dizzion Support by calling the General Support line at +1 888-225-2974 opt. 2 for any questions or concerns during the release maintenance window.

Included in this release are feature enhancements and fixes for the C3-SaaS platform.
Feb 12, 10:30 PST
Feb 28, 2026
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