Issues starting sessions using FRP7

Incident Report for Dizzion

Resolved

Dizzion deployed a new platform release for Frame, including a new version of Frame Console. This new version introduced passing new values for the sga_version session field upon session initiation to pass the Streaming Gateway Appliance (SGA) version used by the session to Frame Terminal. Passed parameters were not what Frame Terminal expected as proper values for FRP7 sessions, which resulted in sessions from being unable to start properly. Existing sessions and new FRP8 sessions were not impacted.

Posted Feb 22, 2024 - 00:30 PST